We source our coffee from the best coffee growing regions globally. Take a look at our product pages to find out exactly where each coffee was from as well as other information about the coffee.

We roast all our coffee as frequently as possible to maximise the freshness and make sure it arrives to you in peak condition, ready to drink. Roast dates are on the card for each order.

If you are not sure which coffee is best for you, take a look at our product pages and that should help, if you are still not sure please email me at hello@countercoffee.uk and we will happily guide you in the right direction.

This depends on your personal taste preferences as well as how you brew your coffee. Typically espresso coffee drinks are a darker roast with filter a medium roast. If you like your coffee ‘strong’ and bold or are adding lots of milk then a darker roast is normally best. Darker roasts have more toasted, smoky, intense flavour and medium roasts are more balanced and better showcase the flavours within the coffee. This all varies from coffee to coffee as well as within roast profile so the best bet is to try a few out and see what works best for you.

Our coffee is best used within four to six weeks of purchase (though is fine to consume for up to a year). Once the bag is opened, it’s best to drink the coffee within a few weeks to prevent the oxygen from staling the coffee.

Once you have opened your coffee we recommend storing it in an airtight container in a cool, dark place to preserve its freshness and protect it from moisture, light, and odors. Or store it in the original bag with the air removed and have it sealed tightly.

Yes we do, we offer a 15% discount for all subscribers and you can cancel at anytime.

We have lots of exciting deals available throughout the year for customers, so do sign-up to our mailing list to be the first to know!

You just need to enter the code during the checkout process when you get to the payment step. 

Just make sure you can see that the discount has been applied before completing your order as we’re unable to retrospectively apply discount codes

Yes we offer gifting, place your order and send us an email with your instructions and the order number and we'll do our best to accommodate this.

Please email us at hello@countercoffee.uk  and we will investigate further.

We currently accept payment online by Visa, MasterCard, Amex, Maestro, Googlepay, Applepay and Amazonpay.

Yes, we do. Please reach out to us at hello@countercoffee.uk and we’ll organise a price list for you.